vamtam-theme-circle-post March 13, 2016 How to Develop a Magical Customer Experience w/ (R) Disney VP of Operations Lee Cockerell Former Disney Executive VP of Operations and Author Lee Cockerell joins Therapy Insiders podcast. We discuss what it takes to develop a magical customer experience with lessons from one of the worlds most successful companies--Disney. Tags customer experience, Disney, Dr. Gene Shirokobrod, Jerry Durham, Lee Cockerell, magic READ MORE