H HIYER™ · Workforce Intelligence

Workforce intelligence,
automated.

Hiyer is the employee sentiment platform built for physical therapy and rehab practice owners. Measure your workforce, benchmark against a decade of physical therapy industry data, and deliver AI-powered retention insights, all autonomously.

17
Questions · CQI+
5
Dimensions measured
10K+
Benchmark responses
10d
Survey window
How it works

From roster to
report in ten days.

A streamlined, fully-autonomous process. Upload your roster. Hiyer handles distribution, scoring, and AI-generated analysis, delivered as an interactive dashboard.

01 ·

Upload your roster

CSV or manual entry. Hiyer generates unique, anonymous survey links for every employee. No PII required beyond email.

02 ·

Employees take the CQI+

17 questions, 0–10 scale. Anonymous and mobile-first. 10-day window with automated reminders. Average completion: 6 minutes.

03 ·

Scores and benchmarks

Responses scored across 5 dimensions, then benchmarked against 10,000+ physical therapy workforce responses from a decade of Job Market Pulse research.

04 ·

AI-powered report

Interactive dashboard with department segmentation, PT industry benchmarks, risk flags, and AI-generated recommendations specific to your practice.

The CQI+ framework

Five dimensions of
workforce health.

Hiyer measures employee sentiment across five critical dimensions. Each is scored 0–10 and benchmarked against thousands of physical therapy industry responses, so you know how your practice truly compares.

Compensation
Salary and benefits satisfaction
Culture
Workplace culture, work-life balance, ownership
Leadership
Supervisor quality, autonomy, clear expectations
Colleagues
Positive atmosphere, follow-through, collaboration
Retention
Intention to stay for the next 12 months
Retention Colleagues Culture Leadership Compensation GOOD · 8.9 AVG NEEDS WORK · 6.8 AVG
Hiyer AI · interactive simulator

Four questions.
A simulated score.

Rate your PT practice on 4 dimensions. Our AI compares against ten years of real physical therapy workforce data and simulates what a Hiyer cycle on your actual team would show.

Why Hiyer is different

Your scores don't
exist in a vacuum.

Most employee surveys give you a number. Hiyer gives you context, built on ten years of the largest physical therapy workforce dataset.

10K+

Physical therapy benchmarks

A decade of Job Market Pulse research means your scores are compared against the largest physical therapy workforce dataset in existence.

AI

Generated insights

Not just numbers. Narrative analysis built for PT owners, explaining what your scores mean and exactly what to do about them.

Fully autonomous

From survey distribution through report delivery. Zero manual intervention from your clinic or practice manager.

÷

Department segmentation

Clinical vs. support, office vs. remote, or any custom segments. See how they compare inside your practice.

Live dashboard preview

Workforce intelligence,
in one pane.

A snapshot from a real 94-employee outpatient clinic. Health Score, risk flags, benchmark comparisons — everything your leadership team needs to act.

hiyer.updocmedia.com · Q2 2026 Report · Valley Performance PT
Health Score
0.0
/10
Benchmark: 7.2
Intention to stay
0.0
/10
Top 8% of peer set
Responses
87 / 94
92.5% COMPLETION
◆ Key insight
Your compensation scores are in the top 15% of similar-sized PT organizations. This is a real competitive advantage in recruitment.
⚑ Risk flag
Leadership scores dipped to 7.2 this quarter, down from 7.9. Consider a pulse survey on clarity and autonomy.
Leadership quality · Q3
YOUR SCORE · 7.6 BENCHMARK · 6.9
Explore the data

Ten years
of workforce data.

Pick a dimension and a cohort. See how rehab workforce sentiment has trended since 2020. Then ask the AI to explain the pattern.

Interactive data explorer

Ten years
of workforce data.

Pick a dimension and a cohort. See how rehab workforce sentiment has trended since 2020. Then ask the AI to explain the pattern.

Run this on your own team
Built for trust

Answers before
anyone has to ask.

The anonymity, security, and compliance questions HR and leadership raise, answered at the schema layer, not the policy layer.

Anonymous by schema

The responses table has no user_id column. Structurally impossible to tie a response back to a person. Cohorts under 5 respondents are suppressed so small teams can't be inferred.

No HIPAA, no BAA

Hiyer is not a HIPAA covered entity or business associate. Survey responses cannot identify individuals by design, so no PHI is ever transmitted. No BAA required.

Your data, yours to take

CSV export of every report on every plan. If you cancel, your aggregate data goes with you. We never resell customer data, ever.

Month-to-month, cancel anytime

No annual lock on Pulse or Signal. Month-to-month. If the data isn't moving the needle in 90 days, turn it off. Enterprise contracts are negotiable.

For HR and leadership

Questions buyers ask
before running a cycle.

Straight answers on anonymity, methodology, integrations, HIPAA, contract terms, and ROI.

How do you prevent managers from seeing individual responses?

Anonymity is structural, not policy. The responses table has no user_id column. Individual answers cannot be linked back to a person, even by us. On top of that, any cohort with fewer than 5 respondents is suppressed in every view, so small teams can't be inferred from the numbers. A manager sees only aggregates. Period.

Is Hiyer HIPAA compliant? Do we need a BAA?

Hiyer is not a HIPAA covered entity or business associate. By design, survey responses cannot identify individuals, so no Protected Health Information is transmitted. You do not need a BAA. Do not use Hiyer to move PHI. The platform is for workforce sentiment only.

Does Hiyer integrate with BambooHR, Gusto, or Workday?

Not yet. Today, Hiyer uses its own PIN-based distribution. Upload a roster as CSV, we generate anonymous survey links. Direct HRIS integrations ship on the Enterprise plan in 2026. If your HRIS is on the list and the deal is right, we can accelerate it.

How long does it take to launch a cycle?

Roster upload to first responses: about 10 minutes. Full cycle with automated reminders: 10 days. Report including AI narrative: delivered within 24 hours of cycle close. The fastest paid employee-sentiment tool in rehab.

What's the ROI argument? How does Hiyer pay for itself?

The cost to replace a mid-career physical therapist, factoring recruiting, onboarding, and lost productivity, is typically $40,000 to $75,000. Hiyer Signal is $1,499 per month. Retaining one clinician a year beyond your current baseline covers the platform more than twice over. Most customers adopt Hiyer specifically to move the Intention-to-Stay number before they have to replace people.

Can I export my data if we cancel?

Yes. CSV export of aggregate reports is included on every plan. Your benchmarks and response summaries belong to you. On cancellation you keep a 90-day window to pull anything you still need.

Is there an annual contract commitment?

No. Pulse ($299/mo) and Signal ($1,499/mo) are month-to-month. Cancel anytime. Enterprise contracts are negotiable and can be annual if your procurement prefers.

What is your security posture? SOC 2?

Postgres row-level security on every tenant boundary. Append-only audit log that even our own service role cannot edit. Encryption in transit (TLS 1.2+) and at rest. SOC 2 Type I is in progress; Type II follows. Full technical detail at hiyer.updocmedia.com/legal/security.

Another question we didn't answer?

Book a demo
"Hiyer gave us data we didn't know we needed. Our compensation scores were in the bottom quartile. We never would have known without the benchmark comparison. Now we're addressing it strategically."
Hiyer client · Outpatient ortho network
Move Strong PT
PT In Motion
The Podiatry Group
Valley Performance
Get started

See what your workforce
really thinks.

Request a demo and we'll show you exactly how your organization compares, using your roster, our data.