How important is team work to running a successful business AND having happy customers? In a word; critical. Jerry Durham and Andrew Rothschild breakdown how to cultivate teamwork and a culture of growth. Also, how to interview like a rockstar.
Learn how Jerry Durham created the customer lifecycle method of keeping customers happy and crafting a world class experience.
The conversation with Matt Watkinson, author of “The Ten Principles Behind Great Customer Experiences” continues...
What is a great customer experience? How can you implement it into healthcare? Find out in this interview with author Matt Watkinson.
…….Welcome to Episode 2 of Healthcare DisruPTion……. This episode is the first of many...
On the inaugural episode of Healthcare DisruPTion, hosts Jerry Durham and Andrew Rothschild introduce the healthcare landscape, share their stories and set up the future episodes.