The Corporate Quality Index (CQI) 2024 Report

Key Findings From This Edition of the CQI Report:

• Work Life Balance and Tolerance To Mediocrity fell by double digit percentages — the workforce is equally unhappy about colleagues and managers "allowed to coast on by" or "fly under the radar" as much as they feel the work has intruded upon their personal lives.
• The relationship between culture, and intention to stay and tolerance to mediocrity has strengthen significantly.
• There is an over 50% increase in how the workforce views their own Intention to Stay through how they view their ability to participate in Ownership Mindset AND how their employers manage Tolerance to Mediocrity.
• Workforce members prefer the absence of a negative rather than the presence of a positive — specifically: removal of micromanaging behaviors from direct supervisors.
• There is also a noted 8% drop in intention to stay. If 2023’s staffing challenges were bad, it’s about to be a lot worse as the majority of turnover and hiring crisis exists between the Fall and Winter months, each year.
• There is a dichotomy that is widening. If things are good at a company then they are great. If they are bad, then it's actually way worse than perceived by management.
• Employees who score 7-8 out of 10 for Intention to Stay are already casually open to new jobs.
• Employees who score less than 5 on Intention to Stay have been actively looking to get out.
• New predictive metrics have been established, suggesting that even if an organization's score doesn't change, should a weighted importance of key items begin to wane — it actually indicates that an organization’s workforce is beginning to disengage from the mission of the company.